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Privacy Policy

PRIVACY POLICY

We take privacy and security very seriously and are committed to keeping your information safe. We have outlined below  how we process and protect any information you provide us while using our website.

WHAT INFORMATION WE COLLECT

When you submit an enquiry or place an order on our website we may collect information such as your email address, your name, your address, your phone number or any other information relevant to your enquiry/order that you have provided us with.

HOW DO WE COLLECT THIS INFORMATION

We collect this information voluntarily from you, the customer, when you fill in a contact form or process an order through our website . If you make an enquiry via phone we may ask you for your email/phone so that we can communicate with you in reference to your enquiry.

WHAT DO WE USE THIS INFORMATION FOR

We use your information for the purpose of processing your order or following up on your enquiry. We will only contact you in reference to said order or enquiry. If you wish to be included in our mailing list so that you can keep up to date on our special offers and promotions please do so by visiting our HOME PAGE and clicking appropriate link . If you sign up for our mailing list and at any time decide to opt out simply email us on info@enchanted.ie with subject as MAILING LIST and the words OPT out as body of email.

We do not share your information with 3rd parties .

YOUR DATA PROTECTION RIGHTS

You have the right to request a copy of the personal information we store on you under the Data Protection Act 1998  by emailing info@enchanted.ie. We may charge a small fee for this service.

You have the right to request that we rectify any information we hold on you that you feel is inaccurate .

You have the right to request that we erase your personal data under certain conditions.

You have the right to request that we restrict the processing of your personal data, under certain conditions.

If you make any of these requests we have 1 month to respond to this. You can exercise these rights by contacting us via email at info@enchanted.ie , by telephone at 0857336560 or by filling out our contact form with subject DATA PROTECTION

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • We use cookies to study traffic patterns on our site in order to improve website performance, to customise the user experience, and to better match the users’ interests and preferences. These tracking records are performed and maintained in ways that keep the data non-identifiable.
  • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from using all features on our website

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30th August 2019.